Konfirmasi dari Pihak Air Efata

Menanggapi posting yang lalu tentang pengalaman naik Air Efata penerbangan Jayapura-Biak 1 dan 5 Juli yang lalu, tanggal 19 Juli kemarin saya dikontak via telepon oleh customer service Air Efata Jakarta, pak Dadi P, untuk klarifikasi masalah ini.

Karena kebetulan beliaunya tanggal 20 Juli ada jadwal ke Jayapura, maka beliau bersama crew Air Efata Jayapura, Pak Budiono, dkk, datang ke BPDE. Beliau ketemu sama Ibu Ana dan teman-teman di PDE yang punya acara di Biak kemarin, menjelaskan mengenai permasalahan yang terjadi pada waktu itu, dan mereka sudah mengklarifikasi hal tersebut dengan kita dan meminta maaf atas kejadian tersebut.

Untuk itu, saya dan teman-teman di BPDE Papua sangat appreciate dengan respon yang cepat dan baik dari pihak Air Efata (mengingat mereka menyatakan bahwa mereka baru memperoleh info dari web ini beberapa hari yang lalu, dari search engine).

Semoga pelayanan yang ada selalu ditingkatkan, dan kita menunggu rencana penambahan armada Air Efata yang baru, agar bisa memenuhi kebutuhan masyarakat Indonesia dan Papua pada khususnya dalam memperoleh pelayanan penerbangan yang excellent dengan harga terjangkau.

Dan tak lupa, terima kasih atas gift yang diberikan berupa merchandise Air Efata dan juga free tiket Air Efata deluxe Jayapura-Biak-Jayapura :D

Tak lupa screenshotnya, biar gak BasBang™

Air Efata #1 Wahyu, Bu Ana, Pak Dadi, Pak Budiono

Posted on July 19th, 2006 by Wahyu
Filed under: Daily Routines

38 Responses to “Konfirmasi dari Pihak Air Efata”

  1. dedhi, on July 19th, 2006 at 11:29 pm Said:

    Kalo yg datang pramugarinya, kali kali gak perlu merchandise ama free ticket juga OK yah ;-D

  2. Wahyu, on July 20th, 2006 at 5:43 am Said:

    Wah, pak dedhi tau aja :)

  3. tacoen, on July 20th, 2006 at 11:56 am Said:

    mas di papua nya sampai kapan? kapan mampir ke biak lagi?

  4. andriansah, on July 20th, 2006 at 1:03 pm Said:

    wah mo jadi duta air efata nih :)

  5. Yudhis, on July 20th, 2006 at 4:23 pm Said:

    biak memang memikat :) “Bila Ingat Akan Kembali!”

  6. poetra, on July 28th, 2006 at 10:00 pm Said:

    wah, itu semacam merchandise ato sogokan yah? xixixix…

    good for airefata.. ada flight ke medan ga? :D

  7. tomi, on September 23rd, 2006 at 10:46 am Said:

    wow, pelayanan airefata emg wahid. jd tambah simpatik nih. beberapa minggu yang lalu saya menggunakan airefata SUB-UPG, UPG-SUB. Pertama saya ragu. Pesawat apaan neh? Jgn2…Pkknya pikiran buruk mulai berkecamuk..Tapi, ternyata oks banget. Bagi yang belum pernah, coba deh :)

  8. QQ, on September 25th, 2006 at 2:20 pm Said:

    cari tiket murah untuk mudik lebaran tanggal 15 s/d 17 oktober Perjalanan dari jakarta- Sarabaya

  9. Mirza, on October 1st, 2006 at 4:12 pm Said:

    hahahaha, kalo udah nerima gift dan Free tiket baru berbalik 360 Derajat…mengatakan bahwa respon pihak air efata itu bagus dalam memberi respon bagi penumpang nya.
    Indonesia banget sih…hahahaha..
    selamat bos…!!!

  10. Wahyu, on October 3rd, 2006 at 4:34 pm Said:

    @Mirza, usaha mereka patut dihargai, lah, mereka juga paling gak kan sudah ada usaha untuk memperbaiki pelayanan dengan melakukan confirm ke customer.

  11. MOCH_NIZAR, on October 4th, 2006 at 9:11 am Said:

    Mas Jawa ya…….
    dikasih free jpr - biak PP langsung Roso-roro
    wakakakak
    sukses slalu

  12. ion, on November 3rd, 2006 at 2:33 am Said:

    Balasan perhatian pihak air efata merupakan salah satu wujud menebus kesalahan. tanpa ada perhatian, maka merekaakan merasa tidah bersalah. Ini berlaku di Dunia,bukan di Indonesia banget…..

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